Terms of Service
Last updated:
1. Agreement to Terms
By accessing or using the services provided by Sycurely ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms apply to all users of our WordPress security services, including clients, partners, and visitors to our website.
2. Description of Services
Sycurely provides WordPress security services, including but not limited to:
- WordPress security audits and assessments
- Malware detection and removal
- Security vulnerability scanning
- Threat detection and prevention
- Security monitoring and maintenance
- Incident response and recovery
- Security consulting and advisory services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Obligations
3.1 Account Requirements
To use our services, you must:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old or have parental consent
3.2 Acceptable Use
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Use our services to harm, threaten, or harass others
- Reverse engineer, decompile, or disassemble any part of our services
- Share your account credentials with third parties
4. Service Access and Availability
While we strive to provide reliable and continuous service, we do not guarantee that our services will be available at all times. We may experience:
- Scheduled maintenance and updates
- Unscheduled downtime due to technical issues
- Service interruptions beyond our control
We are not liable for any damages resulting from service unavailability or interruptions.
5. Payment Terms
5.1 Fees and Billing
Our services are provided on a fee basis. You agree to pay all fees associated with the services you purchase. Fees are:
- As specified in your service agreement or invoice
- Due according to the payment terms specified
- Non-refundable unless otherwise stated or required by law
5.2 Payment Methods
We accept various payment methods as specified during checkout. You are responsible for providing valid payment information.
5.3 Late Payments
If payment is not received by the due date, we reserve the right to suspend or terminate your services. You may be charged late fees or interest as permitted by law.
6. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Sycurely and are protected by international copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.
7. Service Level and Warranties
7.1 Service Level
We will perform our services with reasonable skill and care. However, we do not guarantee:
- Complete elimination of all security threats
- 100% uptime or availability
- Prevention of all future security incidents
- Compatibility with all third-party plugins or themes
7.2 Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, Sycurely shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from security breaches or attacks
- Damages resulting from your failure to follow our recommendations
- Damages resulting from third-party actions or services
Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Sycurely, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.
10. Data and Confidentiality
10.1 Your Data
You retain ownership of all data you provide to us. By using our services, you grant us a limited license to access, use, and process your data solely for the purpose of providing our services.
10.2 Confidentiality
We will maintain the confidentiality of your sensitive information, including website credentials, server access details, and business information, in accordance with our Privacy Policy and industry best practices.
11. Termination
11.1 Termination by You
You may terminate your use of our services at any time by providing written notice to us. Termination does not relieve you of any outstanding payment obligations.
11.2 Termination by Us
We may suspend or terminate your access to our services immediately, without prior notice, if:
- You breach these Terms
- You fail to pay fees when due
- You engage in fraudulent or illegal activities
- We determine that your use poses a security risk
12. Dispute Resolution
In the event of any dispute arising from or relating to these Terms or our services, we encourage you to contact us first to resolve the matter amicably.
If a dispute cannot be resolved through direct communication, it shall be resolved through binding arbitration in accordance with applicable arbitration rules, or through the courts of competent jurisdiction, as applicable.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sycurely operates, without regard to its conflict of law provisions.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us: