Case Studies | Sycurely

Featured rescues

Three threats. Three different endings. Same Sycurely discipline.

Each engagement came with unique business stakes. The BlackOut Dominicana clean-up demanded silent precision inside live infrastructure. Intouch Property UK required a full redesign sprint after destructive malware erased the original source. RepairDesk needed a 48-hour deep clean to remove 12,000 backdoors and stop a Japanese keyword spam attack that torched their SEO.

BlackOut Dominicana

Boutique hospitality brand

Seven years of compromise reversed inside 48 hours

Client context

U.S.-based entrepreneur with a high-traffic WordPress ecosystem. Long-term compromise infected every visitor touchpoint, siphoned customer trust, and tanked rankings.

Threat landscape

Malware pivoted from the website to the team’s laptops and phones.
46,000+ backdoors seeded across WHM, cPanel, WordPress core, plugins, and the database.
Adult, gambling, and pharma spam links hijacked public posts and SEO equity.
Phishing campaigns weaponized the brand and infected paying customers.
Site performance cratered to an “F” despite repeated plugin-based cleanups.

Sycurely response

Isolated the environment, scrubbed WHM/cPanel accounts, and rebuilt compromised database layers.
Reinstalled WordPress core with custom tooling and enforced least-privilege controls across plugins.
Reset DNS, registrar, and MX records to cut off phishing routes and restore domain trust.
Deployed dedicated firewalls and geo-fencing to defend every sister brand on the server.
Optimized the entire stack so paid and organic campaigns could relaunch immediately.

Outcome

Operations stabilized inside 48 hours of kickoff.
Daily intrusion attempts now blocked at the perimeter.
Client retained Sycurely for 24/7 monitoring and optimization.

Key insight

Obscure persistence mechanisms hide in WHM/cPanel long after “site-level” scans claim cleanliness. Root access remediation is non-negotiable.

Service stack

360° server hygiene
WordPress hardening + plugin governance
Threat monitoring & performance optimization

Intouch Property UK

UK property & personal brand

From total data loss to a hardened relaunch

Client context

UK professional footballer juggling a personal brand, gym, and property portfolio. Malware destroyed the site after delayed approvals and zero usable backups.

Threat landscape

Google Safe Browsing warnings ignored by external vendors misdiagnosing the problem.
Malware selectively erased templates and content, leaving partial outages that confused stakeholders.
No backups, no access to original developers, and no administrative credentials to recover data.

Sycurely response

Captured final forensic evidence before the site collapsed, confirming complete data loss.
Hosted workshops where the Intouch Property UK team provided screenshots, social copy, and archived assets.
Led a greenfield build with hardened hosting, version control, CI-backed deployments, and automated backups.

Outcome

Brand-new experience launched within weeks, restoring revenue channels.
Automated backups + monitoring guarantee minute-level recovery options.
Internal staff onboarded to Sycurely’s escalation runbooks.

Key insight

Delay is the most expensive security decision. Faster green lights mean there is something left to save.

Service stack

Rapid assessment & forensics
Blueprinting & UX workshops
Full rebuild with automation-first hosting

RepairDesk

Repair shop management SaaS

12,000 backdoors erased to revive a global SEO footprint

Client context

Global leader in repair shop management software. A dormant Japanese keyword spam attack detonated across their main WordPress site, poisoning Google results and flooding the blog with spam while malware hid inside core files, cPanels, and the server itself.

Threat landscape

Japanese keyword spam sprayed across the blog and SERPs, destroying rankings.
Roughly 12,000 backdoors hidden through WordPress core, cPanel, and server layers.
Early in-house fixes triggered the payload, accelerating the SEO collapse.
Domain-level compromise meant server shifts or rebuilds would not close the open doors.

Sycurely response

Executed a full-scope audit to map every persistence point across the stack.
Rolled out containment and recovery in about 48 business hours to halt SEO bleed.
Disinfected WordPress core, cPanel accounts, and server infrastructure to neutralize the malware.
Eradicated all 12,000 backdoors and patched exploited entry points.
Deployed firewalls, security patches, and monitoring to prevent reinfection and protect SERP integrity.

Outcome

Preserved the existing site and SEO equity, avoiding a costly rebuild.
Clean search results and blog surface restored for ranking recovery.
Hardened environment stopped lateral spread and stabilized operations.

Key insight

SEO poisonings are infrastructure incidents. Shifting servers or rebuilding without closing domain-level backdoors leaves the attack alive.

Service stack

Domain, cPanel, and WordPress forensics
Core rebuild + malware eradication
Firewalling, patching, and SEO surface monitoring

More case studies coming soon

Operating principle

Security is not a product. It’s a rhythm.

We treat every incident as a rehearsal for the next one. Monitoring, reporting, and readiness kits keep your team calm in the moments that matter.

“Security is not a product, but a process.”
— Bruce Schneier

Our ops center bakes that mantra into every dashboard and every client cadence.

Why clients stay

The Sycurely difference

Whether we are scrubbing a server farm or rebuilding a personal brand, every engagement follows a repeatable, measurable system.

End-to-end ownership

One accountability partner from root access to redesign, coordinating vendors, dev teams, and stakeholders.

Custom tooling

Proprietary scanners and monitors surface persistence mechanisms that commodity plugins miss and alert our analysts in real time.

Business-first mindset

Recovery playbooks prioritize revenue continuity, stakeholder communication, and investor confidence right alongside hardening.

Contact the response team

Next step

Need the same firepower?

Send us a timeline, access requirements, or a frantic Slack thread. We’ll plug in quietly, move decisively, and hand back a hardened stack plus clear documentation.

Email the SOC desk WhatsApp now

Inside the recoveries that turned entrenched attacks into growth moments

Proof that decisive moves neutralize entrenched attacks

Three threats. Three different endings. Same Sycurely discipline.

Seven years of compromise reversed inside 48 hours

From total data loss to a hardened relaunch

12,000 backdoors erased to revive a global SEO footprint

Security is not a product. It’s a rhythm.

The Sycurely difference

End-to-end ownership

Custom tooling

Business-first mindset

Need the same firepower?